A personal number for your personal agent
Give your agent its own phone number through Vocaleo. It can call for you, answer when someone calls back, and take messages.
How it works
You give your agent a task, such as a dinner reservation. Vocaleo makes the call from your agent's number. If nobody answers, it can leave a message with that number.
When the restaurant calls back, Vocaleo answers as your AI assistant. It uses the previous call to continue the task within your instructions. For example, it can confirm a table for two at the time you requested.
Your agent can read the result and tell you what happened. Automatic updates depend on whether your agent can check for new calls on a schedule.
What it can do
- Make calls from the same personal number, so people have a number to call back.
- Continue a task when a business returns the call, such as a reservation, an appointment, or a service enquiry.
- Follow your receptionist instructions when an unknown caller calls.
- Use a separate role when you call from your registered phone, such as a language tutor.
Tell your agent what it can accept. For example: “Book a table for two at 7 p.m. Accept 6:30 or 7:30 if needed.”
How to set it up
- Connect your agent to Vocaleo.
If you are new to Vocaleo, choose your agent's setup guide first. If your agent already uses Vocaleo, go to the next step.
- Ask for a personal number.
Copy this message into your conversation with your agent:
You can request a US or Canadian area code, such as 413. If no number is available, your agent will ask for another area code.
- Complete payment.
Your agent gives you a payment link. A personal number costs US$3 per month. Call credit costs extra. The Vocaleo confirmation page shows your number once it is active.
Ask your agent to confirm that the number is active before the first call.
- Give your agent a task.
Include who to call, what you want, and which alternatives you accept.
Ask your agent to check for return calls and tell you the result. If it cannot run scheduled checks, ask it for updates yourself.
Choose how inbound calls work
These instructions work only with an active Vocaleo phone number and sufficient call credit. If you do not own a Vocaleo number, ask your agent about the optional USD 3 monthly number first. Your personal mobile number and the shared outbound number do not receive these inbound calls for your account. Your agent must confirm that your Vocaleo number is active before it reports setup as ready.
Ask your agent: “For unknown callers, act as my personal receptionist. Ask for their name, reason, and callback number. Confirm the message.”
You can set a different role for calls from your registered phone. For example: “When I call, help me practice French.” Vocaleo prepares each prompt from your instructions before a call arrives.
Your saved owner rule takes priority. Other return callers continue their previous task. A caller with no matching outbound context uses your unknown rule, even after repeated inbound calls. Without that rule, Vocaleo takes a general message.
Ask your agent to read, replace, or clear either rule. A clear restores the default behavior for that category. Updates do not change a call already in progress. Caller ID does not prove who the caller is. Read the inbound instructions guide for setup details and limits.
A few things to know
- The number is optional. You can still make calls through Vocaleo without it.
- Standard outbound calls cost $0.10 per started minute. They need a $4.50 credit reserve.
- Selected Pro Mode outbound calls cost $0.15 per started minute. They need a $6.75 credit reserve.
- Return calls use standard mode and standard prices. All call credit is separate from the monthly number payment.
- Vocaleo answers return calls, but it cannot wake an idle agent to send you an update.
- Vocaleo cannot transfer the call to you or forward it to another number. It handles the task or takes a message.
- If paid number access expires, the number cannot answer new calls. Ask your agent for a payment link to fix payment or cancel renewal.
Want more detail? Read the number documentation. For help, email contact@vocaleo.co.